💰 Repair Shop Payroll & Margin Protection
How to Structure Phone & Laptop Repair Technician Commissions (Labor vs. Net Part Margin)
Repair Shop Finance & Technician Payroll • 8 Min Read • Updated 2026-11-14
Key Takeaway:Paying a flat 30% commission on total ticket revenue destroys repair shop profitability whenever expensive OLED assemblies or MacBook batteries are installed. Always calculate part commissions strictly on Net Part Margin (Sell Price minus HPP Cost) or as a fixed installation fee.
1. Separating Board-Level Labor from High-Cost Replacement Parts
Microsoldering, charging port trace repair, and OS recovery carry 85%–95% gross margins—ideal for 30%–40% technician labor splits.
By contrast, OLED screens, OEM laptop batteries, and NVMe SSDs carry substantial wholesale cost (`costPrice`). ServisOS computes percentage part commissions strictly on `Math.max(0, unitPrice - costPrice)` so wholesale capital is never paid out as labor.
- Repair Labor (`jasa_servis`): Percentage or flat payout on pure technical skill.
- Replacement Parts (`sparepart_komponen`): Flat install bonus or % of net part profit margin.
- Maintenance Contracts (`package_redemption`): Credits technicians on $0 prepaid session redemptions using `packageSessionValue`.
- Counter Retail (`aksesoris_retail`): Rewards hydrogel film, case, and GaN charger upsells.
Shop Counter Checklist:
- Record accurate wholesale cost (`costPrice`) on every screen, battery, IC, and SSD SKU.
- Configure net-margin percentage or fixed install bonuses for replacement parts.
- Log staff cash advances (`kasbonBalance`) so weekly net payouts reconcile automatically.
Frequently Asked Questions
When are technician commissions credited on deposit/pickup orders?
Commissions accrue strictly when the repair ticket is settled to `PAID` at customer pickup, keeping payroll aligned with collected cash.
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